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Misty's avatar
Misty
Neighbour
5 years ago
Solved

Spark Sampler

Heyo Telus neighbourhood!
I'm hoping someone can help answer this, I did look online and only found a wee bit of information dating back to 2004 & 2013.
I just noticed on my data usage under text messages there is a new section called "Spark Sampler". There is numerous texts with the number 999-999-9999 and does not say if they are sent or received. I took screen shots but it looks like I can't upload them here.....
I thought I'd check here with the people who seem to know more than telus rather than waiting on hold and getting bumped around to various telus "help" people which are usually no help at all. Hah.
Thanks muchly in advance!
  • I've figured it out. It's the number my doorbell cam is using to send me text messages when there is a motion detection and for whatever reason it shows up on my online account as spark sampler. 

     

    Thank you for the replies 🙂

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  • I've figured it out. It's the number my doorbell cam is using to send me text messages when there is a motion detection and for whatever reason it shows up on my online account as spark sampler. 

     

    Thank you for the replies 🙂

  • Fabylous's avatar
    Fabylous
    Neighbourhood Alum

    Misty   The spark sampler is our first version of data plans, it was a feature that enabled text messaging and web browsing at the time.  It is possible the 999-999-9999 you're seeing for text messages is because the feature is no longer compatible since we no longer provide text message details.  I hope this helps. 

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    The info you found indicating it is an ancient service and no longer offered is correct. Without seeing  what you are, it is difficult to offered more advice.