optik

3 Topics

Fibre Infrastructure in my Neighbourhood
I live in Penticton B.C. Canada near the Skaha side. I'm wondering how I can convince Telus to set up a Fibre Internet Infrastructure in my neighborhood. It's almost 2025, there should be no reason why it isn't already set up. You guys only offer 25mbps in my area!
BotoxCookie
2 years ago Place Home Services
1KViews
0likes
1Comment
How to connect wireless 4k box to wifi booster?
My T3200 router's wireless signal is too weak for my living room wireless 4k box. So, I added a Telus wifi booster, connected my 4k box and it works great. I've now added a second booster in the office (T3200 router's wireless signal is too weak to reach her too). So I added a 2nd Telus wifi booster (plugged into an ethernet wall jack), but I cannot connect my VIP5602W 4k box to the newly added 2nd booster. How can I connect my VIP5602W 4k box to my newly added 2nd booster?
Solved
mopudding
3 years ago Place Home Services
11KViews
0likes
6Comments
frequent optik tv and internet freezing
We have been seeing and increase in the frequency of our optik tv and our internet connection "freezing" this started several months ago and was happening every two weeks or so. This "freezing" now happens daily, even though i have been restarting and re-initializing the Optik TV boxes at least once per week. The TV boxes are direct Ethernet connections to the Telus modem. Most internet users in the home are wireless but the freezing also occurs on the wired PC(s). We have a doubled ADSL connection as Telus has Zero plans to install Fiber to our neighborhood. Has anyone experienced this and if so, was there a remedy? To date online customer service Techs have not been able to replicate the issue and have only recommended that i periodically restart the modem and set top boxes. Given the amount of money my household is paying to Telus each month this has become a waste of money.
Solved
calgaryboy
4 years ago Place Home Services
5KViews
0likes
1Comment