I was told to file a CCTS complaint. Since it's the holidays I'm giving them some leeway due to staff shortages even though they sure as hell were quick to steal my money with a fraudulent service. If I hear nothing by the end of this week I'll file ...
Still waiting on a response. Can this please be escalated to a manager. I need the service cancelled and the full amount taken from my credit card credited to my account. Mant thanks.
Did anyone get a fix for this? Telus has royally screwed me over on this.I called customer support and they couldn't help. I then told them to just cancel the service since it doesn't work. I was told that they can't cancel it for me. I have to do it...