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Blaze53
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Joined 12 months ago
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Re: Telus contact info
I was on 100 hoping to change to 150 at same cost. The contractor that was out here has found that my speed is 40 not 100 and the connection from the main line is a problem as well as the one from the communication room. Evidently this is on the list to be repaired but......and I have been paying for services I am not receiving. Get Outlook for Android3.9KViews0likes1CommentRe: Telus contact info
Just a change in speed. Evidently there are continuing issues with the copper and it must be replaced from the street. This has been an issue for many month but a lay person would have no idea w hat the problem. With being charged for service calls deemed unnecessary one is not calling when they should. Tracie Woodhams4.1KViews0likes3CommentsRe: Telus contact info
Telus says they are customer service oriented. They will do anything they can to help you and make your experience great with them but....you cant contact them by email, you have to waste hours on the phone waiting for someone to answer your question or to give you the service you desire. I have waited upwards of 23 days for my internet to be upgraded and the more I call the more frustrated I get. We pay high enough rates s it is and then to be told to wait yet again is unacceptable. This problem has been ongoing since 2019 and looks like it will never end!4.5KViews0likes5Comments