I was on 100 hoping to change to 150 at same cost. The contractor that was out here has found that my speed is 40 not 100 and the connection from the main line is a problem as well as the one from the communication room. Evidently this is on the list...
Just a change in speed. Evidently there are continuing issues with the copper and it must be replaced from the street. This has been an issue for many month but a lay person would have no idea w hat the problem. With being charged for service calls d...
Telus says they are customer service oriented. They will do anything they can to help you and make your experience great with them but....you cant contact them by email, you have to waste hours on the phone waiting for someone to answer your questio...