Interesting. Just to be clear -- are you saying that reinstating the bill credit has been considered, or that a decision has been made to reinstate the bill credit, but you don't know exactly when this will be implemented? Knowing for sure that a re...
This generic response is essentially the same rhetoric that keeps appearing whenever customers are very specifically and clearly telling you that they want the bill credit reward reinstated. So, how about a clear and specific response? Has the possib...
Discontinuing the bill credit as a reward option is a real disappointment. It was one of the reasons for keeping our home service with Telus. It makes no sense to deliberately poke your customers in the eye. If your team is looking "into all options"...
