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Nozzy

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Joined 6 years ago

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Re: Telus Wifi Hub manual DNS not working
Thanks Snakedog, I called Telus tech support to report this bug in the hopes that they fix it in a new firmware but it has been I don't know how many months and they still have not done anything about it... To tell you the truth, I just use my own non-Telus router now and DNS works as intended there.
5 years ago Place Home Services
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Re: Telus Wifi Hub manual DNS not working
I suggest you call Telus technical support and report it so they can log it as a bug. I did that more than a month ago so they would add it to the backlog of features/bugs they are working on. I had hopes that they would quickly fix it in a firmware update for the Telus Wifi Hub but boy was I optimistic....
6 years ago Place Home Services
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Re: Telus Wifi Hub manual DNS not working
No one has an answer?
6 years ago Place Home Services
20KViews
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Re: Modem/Router Upgrade Support Doesn't Understand
Hi there, what I did was I called Customer Service and told them that I would like the new router Gateway called "Telus Wifi Hub". I did have to explain to the agent that it was not the Smart hub for mobile devices. You can also refer to this as the "Arcadyan Fiber AC Gateway" and you should be able to use it if you have Telus Pure Fibre. Anyway, not sure if Customer Service ordered the gateway for me or they transferred me to technical support and they ordered it for me. The technician does not need to enter your home for this, you can just swap it out yourself.
6 years ago Place Home Services
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Telus Wifi Hub manual DNS not working
Hello, I have the new Telus Wifi Hub gateway and I am trying to set it up so that it configures connected clients to use a local DNS server that I have in my LAN. I go to Network > LAN and change the DNS Server address to a local IP on my network, however, when I connect devices, they still get configured with the gateway (In my case 192.168.1.1) as the DNS server. I've restarted gateway and computer and I have also released and renewed ip to no avail.
Solved
6 years ago Place Home Services
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