TELUS Neighbourhood

Upcraft · 09-11-2016

If you have a business account with Static IP you would have to go to the site https://registerdevice.telus.com to add your router MAC address to get a new static IP or to manage the existing IP addresses. You can also customize the reverse DNS resp...

Upcraft · 02-04-2016

For last few days I was trying to change a sim card through self service like I have done many times before. It always came up blank. I thought the problem was temporary and I did not need it done immediately so I tried again later. After it still...

Upcraft · 08-24-2015

According to the Optik on the go app on my Telus Galaxy S6 I am not in Canada.That is what it says no matter what channel I try to stream in the app. Does not matter if I am on WiFi on the home Actiontec router, LTE, or some other Wifi network. Thi...

Upcraft

Alternatives to consider. Use a cloud based voice over IP phone service. Telus resells the ringcentral system and brands it as Telus business connect. They have an available mobility add on you can buy to add a seat to business connect without a d...

Upcraft

Yes, Telus had an open smtp relay server in the past (it is still around but no longer maintained so a huge range of newer customer IPs are now ignored/blocked from connecting) at smtp.telus.net:25 Now it mostly responds with "ESMTP server not avail...

Upcraft

The Telus business connect system is a rebranded version of Ring Central. All the software and admin documentation for Ring Central is another resource you can check for most things when it comes to configuring the system, buttons, etc. Telus provid...

Upcraft

Unfortunately this feature still appears to have problems or is only partially implemented. Outbound name data is not being transmitted outside of the Telus network to all other providers. Doing a packet capture on VOIP calls made (bandwidth and...

Upcraft

Sales should be able to submit a service order to change the outbound caller name display. If they are not doing that correctly, then I guess try again. Of course if you call someone who already saved your name in their address book then it's likel...

TELUS Neighbourhood

User Statistics

User Activity

Register device page severely broken Setting custom Reverse DNS hostname broken and SSL broken

Cannot change sim card online. Support reports feature is removed until further notice

Galaxy S6 Edge does not work with Optik on the go

Re: Adding a business line…

Re: SMTP relay settings

Re: Business Connect

Re: Outbound Calling Name Display

Re: Outgoing Name Display