TELUS Neighbourhood

BillTelusCust · 05-08-2019

Could someone who has an iPhone and visual voicemail please test and see if visual voicemail can deliver messages when the connection to the mobile tower is off (airplane mode wifi calling on)?Also, when you delete visual voicemail on the iPhone, doe...

BillTelusCust · 10-27-2018

I would like to see Telus enable WiFi calling capabilities outside Canada. I have NOT heard a realistic or reasonable explanation as to why it is not offered. I have heard some explanations that make little or no sense..- It is illegal - NONSENSE. ...

BillTelusCust · 10-15-2018

I do not have a problem right now...I did have a problem, I wanted to share it.Last week or so, I could no longer send text message. I could sent iMessages but not text. I could receive both. I tried rebooting the phone, turning off iMessage, but t...

BillTelusCust · 07-21-2018

The weather network is broadcasting emergency alerts about home phone service being out in Empress, AB. I see absolutely no mention of it here, so the claim of "real time" outage information obviously does not apply. Could someone (from Telus) pleas...

BillTelusCust · 04-13-2018

Voice over LTE is great. However, I think it should be enabled for every recent phone which supports it. Or at least every recent phone sold by Telus that supports it. In the "old days", it was my understanding that standards came out, and when netw...

BillTelusCust

Telus should not be allowing scammers to create billing without authorization. Just like an unauthorized credit card charge, Telus as the biller should be reversing them.

BillTelusCust

Settings>Focus>Do Not DisturbYou should find the settings there to adjust your phone.

BillTelusCust

Telus does not push podcasts to you, it is something your phone pulls off the internet. It is a good idea to tell podcasts to download only on wifi.It is unfortunate but from your post, it looks like you first of all allowed the downloads from a cell...

BillTelusCust

They should find out the company that is sending the SMS texts to them (the carrier of the originator) and block that carrier if they don't clean up their act. This is going to be the only way to fix that. It is quite likely a commercial SMS provid...

BillTelusCust

BC Ferries sometimes go into US waters and as said above, radio waves don't respect boundaries anyways. Anyone living on the lower part of Vancouver island or the south part of the lower mainland should have their carrier settings set to "telus" only...

TELUS Neighbourhood

User Statistics

User Activity

Visual Voicemail on WiFi only

Wi Fi Calling outside of Canada

Text Messaging

Outage in Empress AB on Weather Network and not on this site

VoLTe

Re: unauthorized charge

Re: Easy Roaming in US can't make or receive phone calls

Re: Data Download Charge

Re: (999)999-9999 Text

Re: Charged for Easy Roam Us on BC Ferry to Galiano Island