TELUS Neighbourhood

BillTelusCust · 05-08-2019

Could someone who has an iPhone and visual voicemail please test and see if visual voicemail can deliver messages when the connection to the mobile tower is off (airplane mode wifi calling on)?Also, when you delete visual voicemail on the iPhone, doe...

BillTelusCust · 10-27-2018

I would like to see Telus enable WiFi calling capabilities outside Canada. I have NOT heard a realistic or reasonable explanation as to why it is not offered. I have heard some explanations that make little or no sense..- It is illegal - NONSENSE. ...

BillTelusCust · 10-15-2018

I do not have a problem right now...I did have a problem, I wanted to share it.Last week or so, I could no longer send text message. I could sent iMessages but not text. I could receive both. I tried rebooting the phone, turning off iMessage, but t...

BillTelusCust · 07-21-2018

The weather network is broadcasting emergency alerts about home phone service being out in Empress, AB. I see absolutely no mention of it here, so the claim of "real time" outage information obviously does not apply. Could someone (from Telus) pleas...

BillTelusCust · 04-13-2018

Voice over LTE is great. However, I think it should be enabled for every recent phone which supports it. Or at least every recent phone sold by Telus that supports it. In the "old days", it was my understanding that standards came out, and when netw...

BillTelusCust

It does dissuade people from buying "discount" phones from private sellers. Mobile phone theft is a huge problem. Unfortunately, for some, it is an expensive lesson.

BillTelusCust

You should buy mobile phones only from reputable retailers. It is unfortunate that you got caught up in this, but the way to avoid it is to buy only from approved retailers. I don't think this is Telus' fault.

BillTelusCust

Telus will give you all sorts of reasons why wifi calling is not allowed out of Canada. And all of those reasons they gave me were not valid. I believe Bell offers wifi calling in Canada and US only. Rogers offers it all over the world except wher...

BillTelusCust

no. They won't allow that. It has to be, I believe, until the end of whatever term you are on.

BillTelusCust

In the case of an unsold property in the estate where it is remotely monitored, it can be. "The estate" can use services....

TELUS Neighbourhood

User Statistics

User Activity

Visual Voicemail on WiFi only

Wi Fi Calling outside of Canada

Text Messaging

Outage in Empress AB on Weather Network and not on this site

VoLTe

Re: First is not equal to current or proper owner

Re: First is not equal to current or proper owner

Re: Wifi calling preferred not coming up

Re: Temporarily Switch to Can-US Plan?

Re: Deceased payees