"Content not unified" message

[Bart59]

I have been trying to record an event series on TSN (Curling Brier) but every time I try I get the error message "Content not unified".  Anyone know what this means?  I am able to record events on all other channels I try at the same time just not the Brier on TSN.  Note that when the event has started I am able to record it, just not in advance of the start time.

While I'm here does anyone have app issues using and AppleTV. I find the TelusTV app frequently goes buggy especially right after I turn on the AppleTV.  When I reset the AppleTV all is restored.  Just wondered if there is something I can do to make the app more reliable.

New to TelusTV after decades with Bell Satellite and so far I find Telus to be far more 'buggy' but for the price savings I ain't complaining.

[TELUS_Support]

Hi! This error typically occurs when trying to record sports events or series on TELUS TV. Here are some troubleshooting steps to try:

1. Instead of setting up a series recording, try recording individual games/events
2. Restart your PVR/Set-top box:
   • Unplug the power
   • Wait 30 seconds
   • Plug it back in and wait for full restart
3. Check that your PVR has enough storage space
4. Ensure your TV subscription package includes TSN and recording capabilities

[Bart59]

The message only shows up for the Brier curling on TSN. I can select any other channel or sporting event at the same or different time and have no problem recording. It makes no sense but has done this continuously for the past week.

Barry and Dawn

barry.dawn@mac.com

[TELUS_Support]

Gotcha. We'll send you a private message to discuss further.