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Telus TV-21T Quality of HD channels

ShawnTheSheep
Organizer
Hey guys,

Since Optik-Kate and others are giving timelines on when things are being updated. Just wondering if there is a timeline on fixing the poor bitrate of regular hd channels? Watching sports on the box is unbearable. Quality is way worse than the old 4K Wireless boxes. There's a lot of posts on here about it. Old posts show that they are 720p only. Pretty dissapointing to see the Sportsnet app doing a better job than a cable product.

For all the sports fans on here this should be a priority.
1 ACCEPTED SOLUTION

Optik-Kate
TELUS Team Member
TELUS Team Member

Hi @ShawnTheSheep, we have several updates in the coming quarters to try to improve picture quality. There is a firmware update coming near the end of Q1, and there will be structural improvements on the backend throughout the rest of the year. 

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Canucks
Organizer

Keen to hear any updates, Sunday night live feed of the Olympics on SportsNet 4K was crazy bad. CBC even worse. However seemed way better since so not sure if you guys have done something.