TELUS TV app on my Android TV
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02-19-2024 01:23 PM
Hi,
I recent add TELUS TV app to my Android TV and when I use the live TV function, the screen flickers with a black image, it happens on every channel but not when I watch TV on demand. I have done standard troubleshoots, resetting TV, resetting internet, no solution. My TV is a Hisense TV. Is TELUS support working on this issue?
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02-19-2024 02:03 PM
Hisense isn't one of the listed officially supported TVs. They may have a different version of AndroidTV installed on them. Do you know which version of AndroidTV is installed on the TV?
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02-19-2024 03:14 PM
How would I determine this? "Do you know which version of AndroidTV is installed on the TV?"
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02-19-2024 03:57 PM
and how come this is not impacting all my other apps?

