Forum Discussion

AC2's avatar
AC2
Neighbour
2 years ago

Log in failure, missing auth code/state

hi, i bouth the telus tv+ but i cannot log in my account on my app tv 4k in the telus tv+ app. it say (connection error, missing authcode/state) i am in the region of montreal. normaly telus are not ...
KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
2 years ago

Hi AC2 

 

It sounds like you subscribed to Stream+. Stream+ does not include access to the TELUS TV+ app, which is for Optik TV and Pik TV subscribers, Stream+ includes a selection of TELUS content available on a web browser at telustvplus.telus.com

  • AC2's avatar
    AC2
    Neighbour
    2 years ago
    yes i have stream+ and it say that telus tv+ is included in the bundle.
    • dru's avatar
      dru
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Here's more info on what's included with Stream+. TELUS TV+ access alludes to exclusive content such as TELUS originals, TELUS Presents and STORYHIVE but does not include live TV channels.

      • AC2's avatar
        AC2
        Neighbour
        2 years ago
        but i cannot connect to my telus tv+... there is an error. i pay for it.
Related Content