Forum Discussion

Gwynne's avatar
Gwynne
Friendly Neighbour
2 years ago

Intermittent Stingray channel issue (can't get back to normal channels)

So we've been noticing an intermittent issue with the free Stingray channels and going back to other channels that we're subscribed to.   For example: Listening to music on channel 7856 ... then wh...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Can you send us a private message as well? We'd like to gather your account info so our dev team can investigate. 

Trish807's avatar
Trish807
Neighbour
2 years ago

We are having the same issue of not being able to leave stingray music app. It is very frustrating to spend 20 minutes trying to get out of  the app. Is there any advantage to making your profile as it asks you to do that now where before it never did. Thanks for looking into this problem. 

  • punkieblu's avatar
    punkieblu
    Friendly Neighbour
    2 years ago

    I took am going through the same issue now for a month or so. Also there is a glitch with it starting a song within seconds it goes to another song. Very odd.

    • Rp35's avatar
      Rp35
      Neighbour
      2 years ago
      Likwise. Probanly part of the same glitch.

      Sent from my iPhone
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