Forum Discussion
Handmaid's Tale S1E6 on Crave
Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."
S6E2 works fine.
Issue was replicated on another STB on another account.
I need to correct the subject line because I meant S6E1.
TELUS_Support
Official Support Team
Official Support TeamWe can flag it to our Optik team for investigation, thanks for flagging.
When can we expect a resolution to this issue?
- TELUS_Support
We've been notified by our Optik team that they're working on getting this specific episode issue fixed with a high priority. While we can't provide a definitive timeframe for it, they're working as we speak and will have it back up asap!
When can we expect a resolution to this issue? That's the most important info that you can provide.
It took two weeks to fix this.
- TELUS_Support
And we appreciate your patience throughout!
