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03-22-2024 11:20 AM
Hi,
I was ADT customer and moved to Telus home security. Telus never informed ADT that I am now moved to Telus. ADT is still sending me bills. Now they gave my name to collections department and they are sending me emails and calls. When i call ADT, they ask me to talk to Telus and when i call Telus they ask me to call ADT. Why a customer has to run here and there. If they didn't merge properly, its their issue. its a mental harassments. Any one else too on same boat as me?
Solved! Go to Solution.
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October
Hello I have the same issue. please let me know who you contacted.
thank you
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03-22-2024 12:36 PM
Have you spoken with our SmartHome Security team about this?
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October
Hello I have the same issue. please let me know who you contacted.
thank you

