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Wifi motion sensors

Fisherguy
Ambassador

Our house had a wired alar, system in it when we bought it.  Telus used the wired door sensors through a "translator" but didn't (or couldn't?) do the same for the wired motion sensors so they installed wifi ones.
I have 2 shops both with wifi motion sensors; is there a way they can program the motion sensors to be active when we set the alarm to "arm stay" so the alarm will still go off if someone breaks in through a window? 

1 ACCEPTED SOLUTION

Fisherguy
Ambassador

I found the answer and have made the change,  a person needs to know the 'installer code' to do this, the 'user code' will not let you change the group of the sensors.

https://support.suretyhome.com/t/make-one-motion-sensor-active-in-arm-stay-mode/21028 

View solution in original post

5 REPLIES 5

TELUS_Support
Community Manager
Community Manager

Hey @Fisherguy You'd need to check with our SmartHome team to see if they're compatible with our system, otherwise you'd need to get new ones

 

- Eric

Telus installed them so my question is can they program them to be working on alarm stay, or is it something I could do and if so how?

I would check within your SmartHome app and you should be able to create a rule to trigger the alarm when armed Stay

Fisherguy
Ambassador

Nothing like that in my phone app.
When I log in on my PC I go to settings-rules and get "Automation is available under your service plan, but no automation devices are currently associated with your system."

Looks like I can change it using the panel.

Fisherguy
Ambassador

I found the answer and have made the change,  a person needs to know the 'installer code' to do this, the 'user code' will not let you change the group of the sensors.

https://support.suretyhome.com/t/make-one-motion-sensor-active-in-arm-stay-mode/21028