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Wifi motion sensors

Fisherguy
Ambassador

Our house had a wired alar, system in it when we bought it.  Telus used the wired door sensors through a "translator" but didn't (or couldn't?) do the same for the wired motion sensors so they installed wifi ones.
I have 2 shops both with wifi motion sensors; is there a way they can program the motion sensors to be active when we set the alarm to "arm stay" so the alarm will still go off if someone breaks in through a window? 

1 ACCEPTED SOLUTION

I found the answer and have made the change,  a person needs to know the 'installer code' to do this, the 'user code' will not let you change the group of the sensors.

https://support.suretyhome.com/t/make-one-motion-sensor-active-in-arm-stay-mode/21028 

View solution in original post

5 REPLIES 5

TELUS_Support
Official Support Team
Official Support Team

Hey @Fisherguy You'd need to check with our SmartHome team to see if they're compatible with our system, otherwise you'd need to get new ones

 

- Eric


If our reply solved your issue, please click on "Accept as Solution" to help others in the community.

Telus installed them so my question is can they program them to be working on alarm stay, or is it something I could do and if so how?

I would check within your SmartHome app and you should be able to create a rule to trigger the alarm when armed Stay


If our reply solved your issue, please click on "Accept as Solution" to help others in the community.

Nothing like that in my phone app.
When I log in on my PC I go to settings-rules and get "Automation is available under your service plan, but no automation devices are currently associated with your system."

Looks like I can change it using the panel.

I found the answer and have made the change,  a person needs to know the 'installer code' to do this, the 'user code' will not let you change the group of the sensors.

https://support.suretyhome.com/t/make-one-motion-sensor-active-in-arm-stay-mode/21028