cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why would Telus send a insecure link

geriatricguy
Organizer

Why would Telus send a insecure link in a message, since as far as most people would expect Telus is suppose to secure their on-line presence. The quotes message is below. You with notice that the http:// is not https:// 

 

"

Hi, it's TELUS. During a routine health check on your home broadband service, we identified an issue which can cause slow browsing speeds and device disconnections from the internet. This problem can be resolved by following simple troubleshooting steps here: telus.com/helpinternetwifi. Message rates may apply." This is what the link looks like in a browser "

 

2 REPLIES 2

A-B
Community Manager
Community Manager

It's not an insecure link, traffic to http sites is just not encrypted. It doesn't mean it's dangerous to visit a page without any user input fields. Sure, don't input banking info or passwords into a non https page, but a link to some internet tips to read and try at home is fairly innocuous.

FuzzyLogic
Community Power User
Community Power User

When I access that link you provided it's redirected to a https URL. This is fairly common practice and makes it easy to support http URLs and redirect them to the preferred https without any user intervention.

 

As mentioned it's really only an issue if you are entereing information on the page.

 


Just a long time customer hoping to help.