Telus activated security service without consent, now $8K in collection!!!!

I explicitly told you guys SO MANY TIMES hat the phone number you had on file is NOT my phone number. Your staff put my family member's phone number on file so that they can create a fake profile to activate the account without my knowledge and consent. This says something about your back office and the ability to handle complaints/dispute. 

AGAIN, this is not my problem. And please look into this and CALL ME AT MY OWN NUMBER.