05-09-2023 11:43 PM
Hi,
Anyone having issues with their Smart Home App? As soon as I open it I get a message saying "An unexpected error occurred. Please try again." Can't get past this screen even when I reboot.
When I login using my desktop it brings up a screen that says I need to change my password. When I create a new password the system says I don't have access to do this.
This is urgent for me as I need to access a video clip related to a crime.
Solved! Go to Solution.
05-10-2023 04:51 PM
05-10-2023 04:39 AM
05-10-2023 07:59 AM
Hi @Ferrari, can you try to clear your browser history and try again? I suggest you try from your computer first then if this works you can remove and install the app again with the credentials you have.
05-10-2023 04:51 PM