Forum Discussion
KeltieD
2 years agoNeighbour
Security App Widget broken on iOS 18 - Update planned?
The widget for arming and disarming the security system and opening the garage door stopped working after updating to iOS 18. This feature was very convenient for quick actions on my iPhone. Questio...
KeltieD
2 years agoNeighbour
Here is the answer I received via DM:
Hi there, several users have reported similar issues with the widget after updating to iOS 18. It seems to be affecting quick actions like arming and disarming the system. It is a recognized issue, and our technical teams are aware of it. We’re actively looking into what’s causing the compatibility problem. Our development team is working on a fix. We’re currently testing an update to resolve this specific widget issue. While we don’t have an exact timeline yet, we’re aiming to release an update within the next few weeks. Keep an eye out for updates to the app in the App Store. In the meantime, a potential workaround is to use the main app interface for arming and disarming or set up quick actions using Siri Shortcuts if you’re comfortable with that feature.
Daboy
2 years agoNeighbour
Thank you for this information. At least now we know it is an issue recognized by Telus and you are working on a solution. That is all we can ask for.
David
[Mod Edit: Removed personal info]
- El-Eric2 years ago
Community Manager
Hey David, please don't put your personal information such as email and phone numbers in a public forum. We want to keep your privacy safe 😁