Forum Discussion
ShuiYu
2 years agoNeighbour
Security Account number Issue
I recently registered for a home security system and ordered a tech to come set it up. The texts I received stated that I needed to set up my HomeSecurity account before they arrive. It tells me to t...
ShuiYu
2 years agoNeighbour
Yes. I orignally made the post because the robot answerer could not interperate what i said but it finally worked after I practically had to yell into the mic haha.
Thankfully I got lucky and placed only 2nd in line with a representative who noticed the issue (he actually mentioned this happened so infrequently there was only an example procedure) and managed to bypass it.
It's all good! Thank you!
TELUS_Support
Official Support Team
2 years agoGlad to hear the issue was resolved! Sorry for the delay in getting assistance