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Migrate from alarm.com

bcandme
Just Moved In

Hi there - I am with alarm.com. I have been caught in password hell cycling between being asked to change my password on the telus site, I change the password and then it does not recognize the password. Is this a system issue or something i can fix. 

 

yes i checked if the caps lock button was on. 

 

Thanks!

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Try logging in at MyTelus, and then selecting Security from the top line options.

 

NFtoBC
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And when i reset the password the system does not recognize it...