How can I make a complaint regarding a Telus Truck driver?
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07-26-2023 10:40 AM
Interesting how there is no Forum for complaints?
Today I experienced some road "discontent" from a driver of a Telus Truck leaving south from Cold Lake, AB at about 7:40-7:45 am. 1st he was driving at a high rate of speed, approximately 80 in a 50 zone. 2nd, Exceeding the highway limit in a way I have never seen a Telus vehicle travel before. 3rd Lack of use of indicator lights at corners or when passing other vehicles. And 4th....driving far too close, tail gaiting, on urban streets. I actually stopped at the RCMP station. This vehicle did have a lift for working high up on poles. Does anyone know who I would make a complaint too? I'm kinda nervous that this person might choose the wrong person to intimidate in future.
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07-26-2023 02:16 PM
Hi @Cari, everyone's safety is very important to us. We want to make sure we address the issue accordingly. I sent you a private message to get a bit more details. Thanks
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May
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May
Hey. I'll send you a private message to gather some more info from you before reaching out to our field team about this. Thanks.
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September
There are 5 telus employees that live in a 1 bedroom suite in my neighbourhood. They bring home 5 telus vans each night and park them lined up in front of the community mailbox. They post a note in the window of each van telling people not to ticket them as they are working in a near by "building"but that is a lie. Due to the fact that these Telus employees park in front of the mailbox, the postmaster refuses to deliver our mail so the community hasn't gotten mail in 5 days. This reflects very poorly on Telus and has the neighbourhood very upset.
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September
Hello, we'd like to investigate this. Feel free to send us a private message and we can discuss further, thanks.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
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yesterday
I would also like to make a complaint about one of your Telus drivers. V231400 believed that it was ok to travel in oncoming lanes in order to get past the other people waiting in line. Even the traffic control personnel on scene were angry at this driver. This occurred shortly after 8:15am on Tuesday April 22 near 86ave and Fraser Hwy in Surrey BC.
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yesterday
Thank you for flagging this. We'll be forwarding it off to the appropriate party immediately.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
