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Email bill notification not working

Habsfan1
Just Moved In

I'm not receiving an email when my home security bill is ready. That's my only service with Telus. Email address is correct. I even tried to add text notification but when I try to save my phone number I get a generic "Sorry, something went wrong on our end.Please try again later." error message

3 REPLIES 3

Fabylous
Neighbourhood Alum
Neighbourhood Alum

Hi @Habsfan1  Can you try and clear your browser history then try your login again? 

That does not work. Tried a different browser also and same result.

If that didn't do the trick, give our SmartHome Security team a call at 1-855-255-8828 and they can get it sorted for you.