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Doorbell camera video and motion detection problem

Vladlen
Neighbour

My Doorbell camera has issues with colour, it shows and records defective images (like black and white with some green colour) even in day time. And motion detection doesn't work at all the time. I did troubleshooting many times and it didn't work. I need a technician to fix or replace the Doorbell camera. How can I book a Telus technician visit to fix these issues?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @Vladlen - We can send you a message to get our escalations team to call you to troubleshoot and send a tech if needed. Please let us know if you need assistance