Do Not Order Telus Home Security

[Innerfit]

Telus home security is hands down the worst security company out there. 

my alarm was set off and nothing was done. I went to cancel in December of 2024 and it is now March 2025 and I still have not gotten through anyone in this department to cancel. 

Just don’t buy it. Buy any other alarm company program but Telus. 

3 months trying to get through their department is infuriating. 

[Rocky3]

I had Telus security for several years, did not find issue with it but cancelled to cut back costs.

There was no problem in cancelling about a year ago.

Your report and countless others suggest customer service has gone downhill in the past year.

I know my patience has got up and left and wonder if it has become the new epidemic.