Forum Discussion
Solved
Disable Arm Stay Countdown / Beeping
How can I disable the arm stay countdown or, at least, the beeping? According to https://forum.telus.com/t5/Security/Panel-doing-a-beeping-countdown-when-Arming-Stay/m-p/156507#M2433, this started du...
I sent TELUS_Support a private message, which led to a phone call from a manager, which led to a technician being sent out.
The technician was able to disable a "delayed arming" setting for arm stay, which has caused the system to arm immediately without an exit countdown. Voila, no more noise from the panel when I arm stay.
By memory, there is two settings for sound. One for the alarm and one for the sensors.
If we are talking about the security system I had you get to settings by putting finger at top of screen and sliding down. To get to advance you need the master password.
TELUS_Support
Official Support Team
Official Support TeamWe sent you an private message. Let us know if you see it.
Hello, I have received the message, and I have completed and submitted the verification link.
- TELUS_Support
We'll send you a private message
- Can you please email me a private message so I can reply to it privately? I think that's how we did it on April 9. Correct me if I'm wrong.
- TELUS_Support
Hi Paul, we can check on the status of the escalation if you send us a private message
On April 10 (over 1 month ago) I received a text message from Telus. The message stated that they had tried to contact me. I was given a contact name, a phone # (and extension) to call, and a case #, and was asked to leave a voice message with my particulars. I have left messages 3 separate times, but have yet to be contacted. I'm disappointed.
