Forum Discussion
Re: [Megathread] Emergency alerts
I'm in Vancouver, but whenever there's a severe weather warning in Quebec, I get notified, sometimes multiple times in an hour. I've got location on to approximate itself based on WiFi location, but that doesn't appear to work.
Does anyone know how I can stop these alerts, or change them to be a bit more regional-specific?
6 Replies
Optik-KateTELUS Team Member
Hi ulrichd, this is something we're working on fixing on the backend. Can you confirm what type of STB you have? Do you have the new TELUS TV Digital box or the older boxes? Thanks.
KHRHi ulrichd
We're working through a bug where the Emergency Alert System wasn't registering location appropriately. Obviously you don't want alerts that are in a different part of the country - so this should be resolved shortly. There is no option to disable the Emergency Alert System - this is a mandatory requirement to provide as part of the TV license from the CRTC.
- Which phone do you have?
Sorry my question is N/A, I just noticed this thread is in the Pik section not the Mobility section.
