Go to channel 424 on your optik box.
Fastest is scan the QR code with your camera at your tv.
Or go to www.PrimeVideo.com/mytv
Sign into your Amazon account then enter the code displayed on your tv. Click on register device, It will then sign into your Amazon Video account which will now be on your optik box.
Thanks, the problem actually turned out to be the wrong wireless box. After being on the phone with Telus for an hour, they decided I had the wrong box. They are sending me a new one - hope that works!!
Once again Telus sent out the wrong box. This is the 3rd box that Telus has sent me that is not a 4K box. I phone, they apologize and say they will send out the 4K right away. My next box should arrive Monday or Tuesday - will it be the 4K or not? I'm tired of returning all these boxes, what is up with Telus? Their service seems to be getting worse & worse.