Watching recordings on iPhone

[DRoberts]

I just got the new 4K Optik box and supposedly I should be able to watch recordings on my iPhone  using the TV+ app. The app shows the recordings but says they are only playable on an Optik TV Digital Box. How can you watch them?  I've got the latest version of the app. 

[TELUS_Support]

Have you also tried uninstalling and reinstalling the app? If that doesn't do the trick, send us a private message and we can investigate further.

[DRoberts]

I reinstalled the app but it still won’t let me view recordings on my iPhone

[TELUS_Support]

Alright. Let us know if you'd like us to gather some info for our Optik team.

[DRoberts]

Sure

[TELUS_Support]

Awesome. We'll be here!