Every time I launch the app on my iPad , I need to login again and again
iPados 16.3.2 , TelusTv+ 9.0.1, Frustration 9.999
Have you tried the steps in this thread?
Thanks, I read it before posting
but doesn’t solve the issue. I can login but next time I use the app I need to login again
Hi @katbel78 , can you try turning it off and fully uninstalling the app, reinstall it, and make sure to say 'no' to the SSO prompt when launching the app again?
Could you also share the full version and edition of your app? 9.0.1 (###) (need the 3 digit after 9.0.1) Thanks!
I did everything you suggested,
Thanks but we are back to square 1
The app is 9.0.1(230)
Same here, ready to jump off a bridge.
Please don’t yet…😉 maybe they will fix it … please SOON !
I have tried everything a couple of times. Ready to tear my hair out.
I called Telus and they are are of the problem and are trying to fix it.
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To answer Telus email of this morning : Did it solve your problem?
No, it didn’t. Still dealing with the same issue. A question for Telus: did you fix our issue? Because you need to fix it in your app.ASAP