My aunt is disabled. We bought a new tv so she could control it with her voice based on what Telus advertised.
"Get hands-free voice control of your Optik TV with TELUS Home Assistant Action .... Dwayne Benefield, Senior Vice-president, Connected Home, Entertainment & Enablement,"
I have literally spent 10 hours with customer support over several calls. It does NOT work.
Has ANYONE succeeded?
Hi @pointbob, I have the latest equipment with the Google Assistance button in the middle of the remote (the colorful button), and if I press it, it will prompt me to give commands. You can command basic actions such as changing channels, open guide, launch apps, navigate content, and some general TV navigation.
Does your aunt have the latest TELUS TV+ Digital Box? What's the behaviour of the voice control not working?