Pik TV Browser Log In page does NOT load

[AKA]

The log in page does not load at all. All cookies enabled, shields down. I tried google chrome and edge, both updated. I'm on windows 10 also updated. Anyone know why it won't load?

[dru]

@AKA Are you still experiencing the issue? 

[AKA]

Yes!

[dru]

Very strange. I was able to log in via Chrome on both my work computer and personal Macbook. Can you share the URL you're using?

[AKA]

Yes, I think so too.

I'm on https://watchpiktv.com/#/ and click log in on top right corner.

And this is the url once the "site cant be reached" prompt pops up
https://oauth.tv.telus.net/as/authorization.oauth2?response_type=code&scope=opuscisso&client_id=pikt...

[dru]

If you're logged in on any other devices, can you try logging out of those first? It's possible multiple log-ins are affecting this instance.

[AKA]

Its actually my first time trying to use pik tv, I just got it in my internet package..

[Optik-Kate]

Hi, I was also able to log into Pik. Have you tried incognito mode by any chance?

Another troubleshooting step I can think of is try logging into https://telustvplus.com/#/

Let us know what you see if you log in

[AKA]

Hello, I tried incognito and the link youve sent. Same problem keeps happening. The page is totally stuck in the loading symbol. It doesnt even load to where I need to put my username and password in..

[dru]

Can you try downloading the app to your mobile device to see if those same credentials work?

[AKA]

Hi Dru, I dont have the app on my phone. But my problem isnt with the credentials. The sign in page does not load to begin with.

[dru]

Can I trouble you for a screenshot of what, exactly, you're seeing?

[AKA]

Hi Dru, I attached the screenshot.