09-26-2022 12:37 PM
PVR wont record. Just a short bit of completely black. Happens on different channels from time to time not all the time.
09-28-2022 12:50 PM
@Kimmik Can you try unplugging power to your router, PVR, and any other set top boxes then plug them back in that same order and try again?
10-01-2022 02:53 PM
I've done it. Now to wait and see what happens. The TV channels have been super glitchy the last couple of days. Even just playing a channel it glitches. Maybe things will change with this re-boot.
09-28-2022 03:51 PM
I have done that so many times. It doesn't matter. Unplugging etc is a bi-weekly exercise that has always been necessary with the Telus system. It's annoying that it happens but it is simply something that I must accept. It has been going on for years and have had more techs out here than I can count. Haven't bothered calling any out now for the past couple of years because I gave up.
10-01-2022 04:40 AM
So this happened again today / last night (Sept 30) when recording the 11 o'clock CHBC news on channel 116. It is kind of curious why it doesn't work. Is it just me?
10-01-2022 03:50 PM
Do you just have the PVR or do have multiple Optik boxes? Is watching live programming glitchy on all of them?
10-01-2022 03:59 PM
I have two boxes. I don't know if they are glitchy on both. They are short but frequent glitches but I can't run up and down the stairs all the time.
10-01-2022 04:00 PM
Are you suggesting the fault is with the remote box downstairs? We have extenders as well.
10-01-2022 04:04 PM
I'm thinking you may be having WiFi issues. I'm assuming both Optik boxes are connected via WiFi?
10-01-2022 04:13 PM
Nope. The upstairs one is connected via cat cable.
10-02-2022 11:09 AM
The downstairs one has been unplugged since yesterday. At least the 11 o'clock news recorded last night (Global ch 116). However, two channels in particular, Discovery and SCI on channels 701 and 702 glitches and blacks out every few minutes (I haven't timed it). I get a feeling that it is a delivery problem from these two channels to Telus or from Telus on these two channels to me.