Hi, I hope people can help me here.
My life has been a nightmare since I moved out of the house and transferred my Telus service to a different address. During the entire time, I could not watch my subscribed channels, as I would say I needed to subscribe manually on the tv if I wanted to watch on my TV. Telus never fixed that, during the first 3 weeks I tried to solve with them and apparently is a back problem, but nobody never fixed it. So I spent 3 months manually subscribing to each channel in my package. The problem now is that I have to make a new subscription every day if I want to watch a channel. Does anybody have a similar situation? I am about to give up my services and cancel them.
Detail: When I moved from Optik to Smart Box, my box was changed without request. Before that, I never had any issues with my Telus.
