Cancel TSN

[Toolio]

Hi, I can't seem to cancel a subscription channel, TSN. i got it for the Euro 24 soccer and its been over 30 days so I should see it but the app crashes every time and I can't see where else to cancel. Please help!

[TELUS_Support]

Hey @Toolio we can help if you could please send us a message

[Toolio]

Hi, I'm subscribed to tsn but I have no further need for it and can't find where to cancel my subscription. My telus app doesn't load, try again later, and I can't find where to go on optik or the handset. 

Thank you 

Paul 

[Toolio]

Hi, I'm subscribed to tsn but I have no further need for it and can't find where to cancel my subscription. My telus app doesn't load, try again later, and I can't find where to go on optik or the handset.

Thank you

Paul

[TELUS_Support]

We have a page at our website on how to change your subscription here: https://www.telus.com/en/support/article/manage-optik-tv-channels

[Toolio]

Yeah, mytelus crashes so I can't use that. The handset is also useless. 

[TELUS_Support]

Is it crashing for you on a desktop browser?

[Toolio]

No but the option to change/customize isn't there.

[TELUS_Support]

Feel free to send us a private message and we can discuss further.