July
Hi, I can't seem to cancel a subscription channel, TSN. i got it for the Euro 24 soccer and its been over 30 days so I should see it but the app crashes every time and I can't see where else to cancel. Please help!
July
Hey @Toolio we can help if you could please send us a message
July
Hi, I'm subscribed to tsn but I have no further need for it and can't find where to cancel my subscription. My telus app doesn't load, try again later, and I can't find where to go on optik or the handset.
July
July
We have a page at our website on how to change your subscription here: https://www.telus.com/en/support/article/manage-optik-tv-channels
July
Yeah, mytelus crashes so I can't use that. The handset is also useless.
July
Is it crashing for you on a desktop browser?
July
No but the option to change/customize isn't there.
July
Feel free to send us a private message and we can discuss further.