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Transferring a phone number

RobynWeir
Just Moved In
I just got a new phone. How do I transfer the phone number on my old phone to my new phone? Both devices are Telus and both accounts are Telus.
I tries doing it in MyTelus Account, but it kept telling me the number was already in use by another account. Yeah, by me! And it's the same account.
1 REPLY 1

rc
Rockstar

If you have a regular sim card then move it to the new phone, the phone number is attached to the sim card not the phone.