Forum Discussion
ic3dloc
6 years agoNeighbour
Switching from Prepaid to Monthly wth same phone number
I was just wondering how I would be able to switch from a prepaid plan to a monthly plan but keep the same phone number? There is a link in the prepaid management page that says "Switching to a month...
- 6 years ago
Once the new SIM arrives, you can port your number from your prepaid plan to your new postpaid plan, closing your prepaid plan automatically.
This will retain your current number, and cancel the number which was assigned to the new SIM.
NFtoBC
Community Power User
6 years agoOnce the new SIM arrives, you can port your number from your prepaid plan to your new postpaid plan, closing your prepaid plan automatically.
This will retain your current number, and cancel the number which was assigned to the new SIM.
ic3dloc
6 years agoNeighbour
It doesn't seem to work. Anywhere that I can find that would transfer the number between accounts shows that it can't be done because the existing number (the prepaid number) is in use. Phoning the Telus porting number comes back with "I'm sorry, the request cannot be processed".