Yeah, it's unfortunately a scam. Not a Telus website / domain name. Not a Telus phone number but one from a VoIP provider selling access to scam call centres. Telus employees don't give their ID's like that.
If they charged anything to your card, make sure you talk with your bank. If a phone was ordered and arrives at your place, reach out to Telus or whichever company it's actually from to ensure you can return it and not be on the hook for the cost. 🙂
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