Forum Discussion
Ricardoedm
6 years agoFriendly Neighbour
MyTelus Sign on Page Not Responding
So, I'm trying to sign on to MyTelus (yes, I clicked on the link from the Telus website to go to MyTelus) at https://www.telus.com/en/mobility/content/my-telus?linktype=ge-mainnav and end up ...
- 6 years ago
You are not getting the error due to an invalid login so it won't count as an invalid attempt.
There is an old expired session cookie hanging around from a previous login that the web site isn't clearing properly for you new login and it's getting confused.
xray
6 years agoHero
You are not getting the error due to an invalid login so it won't count as an invalid attempt.
There is an old expired session cookie hanging around from a previous login that the web site isn't clearing properly for you new login and it's getting confused.
Ricardoedm
6 years agoFriendly Neighbour
Thank you. The reloading only didn't work and it even didn't work with another browser
I did a whole browsing history/cache clean for Chrome and that seems to have done the trick. Thank you so much!