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My Telus Privilege not accessible

StephanD
Neighbour
Good day, for weeks now, when I try accessing My Telus Privilege page, I get an error message stating about Technical issues.
1 ACCEPTED SOLUTION

dru
Community Manager
Community Manager

@StephanD Our backend team sync'd your account. Can you try logging in again and let me know if it works?

View solution in original post

31 REPLIES 31

The_acx
Neighbour

Hello I'm experiencing the same issue with my account I'm unable to access telus privilege

dru
Community Manager
Community Manager

@The_acx  I'll be sending you a PM shortly. Please keep an eye out for the notification 🙂

Hi could you please sync mine too?

I have same technical error

dominiqueetjean
Neighbour

mine is the same, has not worked for months, same message as above

 

@dominiqueetjean I've sent you a private message 🙂

dru
Community Manager
Community Manager

@The_acx @xav @dominiqueetjean Can you try logging in? We've reset your profiles. Thanks!

xav
Neighbour

finally works for me! thanks so much @dru and backend team. cheers

Loulou26
Friendly Neighbour

Same thing for me, I tried with different computer, different browser and the application on my cell, nothing to do, I don't have access to Telus privileges. Thank you for helping me 🙂

Loulou26
Friendly Neighbour

Resolved, thank you

AntoFortier
Neighbour
Hello. Im a new Telus member and I have the same issue. What’s the fix for this?

Hey, we'll send you a private message to discuss further.


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