09-29-2022 01:57 PM
09-29-2022 02:25 PM
Talk to sales, not tech support. Sales will deal with billing and should be able to answer that question pretty easily.
09-29-2022 06:41 PM
Are you an ATB customer? Many folks have had this difficulty with those accounts. Sales or billing can provide you an account number which will work, as @Nighthawk indicated.