09-03-2023 12:10 PM
09-04-2023 10:51 AM
My past experiences echo your previous experiences.
Have you checked your spam folder?
09-04-2023 03:59 PM
Similar experience here, just redeemed points for a 12-month Calm subscription and did not receive an email for it. I tried the code that was presented on the Rewards website after redemption and got an error message that the code is invalid and that I need to contact Telus. On the Telus support site there is no option for Rewards support. Now what?!?
October
Same! So no one has an answer for us apparently re: Rewards support!
February
Same thing happens on their web site. It bounces you around and its impossible to find where to enter the code they send you. Its like they don't want you to find it.