06-16-2022 01:16 PM - last edited on 06-17-2022 11:46 AM by dru
For several months now I've been getting emails from Telus for a customer other than myself. He has the same last name but is no relation and must have just given Telus what he thought was a fake email address as his account went delinquent immediately after the first billing period. Now his account is closed and he owes Telus $556.89.
When this first started happening (getting these annoying emails when I'm not a Telus customer) I looked for a way to contact Telus other than waiting on the phone. The chat bot is wholly useless.
So if an employee is reading this, the delinquent a-hole using my email address is <edited by Mod>. The iCloud email address he signed up with is mine, not his. I don't know Janson, we're not related and don't even live in the same province. Please remove that email address from his account.
06-16-2022 02:32 PM
You will likely need to call Telus to get this sorted out. Here is some additional contact info:
Report a problem regarding fraud and spam - Security | TELUS