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Rewards

Eric06
Just Moved In

January

Is the rewards page down? I haven't been able to view the catalog...
7 REPLIES 7

FuzzyLogic
Community Power User
Community Power User

January

I can confirm that it's currently not showing the catalog.


Just a long time customer hoping to help.

xray
Hero

January

How are you accessing it? I just loaded it from the My TELUS app. It's a bit slow but it does eventually load. It wasn't working for me a few days ago however.
0 Kudos

FuzzyLogic
Community Power User
Community Power User
In response to xray

January

Both the web and app take me to a generic page that has the territorial acknowledgement and no mention of rewards.

 

 


Just a long time customer hoping to help.
0 Kudos

FuzzyLogic
Community Power User
Community Power User
In response to FuzzyLogic

January

Just noticed that if I close the acknowlodgement in the app I do see the rewards. No luck with the web portal.


Just a long time customer hoping to help.
0 Kudos

xray
Hero
In response to FuzzyLogic

January

How do you close the acknowledgement? I don't recall seeing any buttons to do that.
0 Kudos

FuzzyLogic
Community Power User
Community Power User
In response to xray

January

My mistake. I think I ended up looking at offers not rewards. Looks like it's unavailbe via the web and app for me😥


Just a long time customer hoping to help.
0 Kudos

TelusUser3252
Just Moved In

January

Happening for me too, guess we will just have to wait it out.

0 Kudos
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