How do you create a new prepaid account and buy a phone on line?
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02-25-2022 01:03 PM
Suggestions please.
I'm using chrome and the chat asks me for a Telus phone number which I don't have since I'm trying to buy a phone and service.
Thanks John
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02-25-2022 02:16 PM
@johnwhelan Google telus mobility lots of plans and phones. Phone delivered by mail have had some problems. I would go to a telus store would be your easiest route.
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02-26-2022 11:20 AM
Chat? Are you accessing the online store ?
Usually you purchase the phone and SIM. Once it arrives, you then set up the online account.
You May find it simpler to go to a store and get set up there.
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02-26-2022 11:52 AM
That begins to make sense. Buy a phone first then register an account when it arrives.
If I buy a phone on line from Telus would you know if it includes a SIM card?
The other issue is getting the credit card accepted. I note that others have had problems. I suspect they compare the address to the one the credit card companies holds and there are three different names I can use for city all of which will be delivered by Canada Post. So I'll cut and paste it from the credit card records which should solve that problem.
Many Thanks
John
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02-26-2022 12:49 PM
@johnwhelan I would go to a store. By what you write i think i see trouble. (cut and paste ????????) will it work ???????