Forum Discussion
Sandhut23
11 months agoNeighbour
Billing Issue
In the past 4-5 months every since my initial contract with Telus expired and I have re-negotiated my new agreement. I had to reach out to telus every single month because they keep sending me a diff...
Sandhut23
11 months agoNeighbour
Been calling them every month. Took them almost 4 hours yesterday from 12:00 pm to 4:00 pm to get my issue resolved on the phone. Crazy how long it took. I hope I don't have to recall next month to get it fixed again, which I think I might have to even after they ensured everything is entered fine.
TELUS_Support
Official Support Team
11 months agoIf you require further assistance, send us a private message and we'll do our best to help.