Forum Discussion
Solved
Suspicious Sales Calls from Alleged Telus Representatives
Be aware of a possible fraud or misrepresentation being conducted by some individuals claiming to be Telus employees. They may be contractors, or special promotion reps, or simply employees who are...
Based on your description, the call you received appears to be a scam. Telus takes customer security very seriously, and we want to assure you of the following:
- We will never ask for personal information such as passwords or credit card details over the phone.
- Telus representatives will always call from an identifiable 1-800 number with clear Caller ID as "Telus."
- We do not call from blocked or unknown numbers, nor do we make calls at odd hours.
If you suspect a call is fraudulent, we recommend you:
- Do not provide any personal information.
- Hang up immediately.
More info can be found here: https://www.telus.com/en/about/security/phishing-spam?intcmp=tcom_about_security_cont_phishing-spam
TELUS_Support
Official Support Team
Official Support TeamBased on your description, the call you received appears to be a scam. Telus takes customer security very seriously, and we want to assure you of the following:
- We will never ask for personal information such as passwords or credit card details over the phone.
- Telus representatives will always call from an identifiable 1-800 number with clear Caller ID as "Telus."
- We do not call from blocked or unknown numbers, nor do we make calls at odd hours.
If you suspect a call is fraudulent, we recommend you:
- Do not provide any personal information.
- Hang up immediately.
More info can be found here: https://www.telus.com/en/about/security/phishing-spam?intcmp=tcom_about_security_cont_phishing-spam
